This Privacy Policy explains what personal data c555 collects from Pakistani players, how that data is used, who it may be shared with, and what rights you hold over your own information. We take your privacy seriously — please read this document carefully.
Last Updated: 1 January 2026A plain-English summary of how c555 handles your data. The full legal text follows in the sections below — these summaries do not replace it.
c555 collects personal data that is necessary to operate your account, verify your identity, process PKR transactions, and comply with our licensing obligations. We do not collect data beyond what is required for these core purposes.
All personal and financial data transmitted between your device and c555 is protected using TLS 1.3 encryption. Sensitive data at rest is stored using industry-standard encryption protocols within secured data centres.
You have the right to access, correct, or request deletion of your personal data held by c555, subject to legal and regulatory retention requirements. Requests can be submitted to our support team at any time.
c555 does not sell, rent, or trade your personal data to third-party marketers. Data sharing is limited to service providers and regulatory bodies as described in this policy, and only on a need-to-know basis.
c555 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse Platform performance. You can manage your cookie preferences through your browser settings.
Identity documents such as CNIC copies and payment method proofs submitted for KYC verification are stored securely, accessed only by authorised compliance personnel, and retained only as long as legally required.
This Privacy Policy is issued by c555 ("c555", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at c555.im (the "Platform").
c555 is the data controller responsible for the personal data of registered players and visitors to the Platform. This means we determine the purposes for which, and the manner in which, your personal data is processed.
This Privacy Policy applies to all users of the c555 Platform, including registered players, visitors browsing the site without an account, and anyone who contacts our support team. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
c555 collects the following categories of personal data from players and Platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration and KYC verification |
| Contact Data | Email address, mobile phone number, city of residence | Registration |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, transaction history | Deposits, withdrawals, KYC |
| Verification Documents | CNIC scan, selfie with document, utility bill, bank statement | KYC verification |
| Technical Data | IP address, device type, browser type and version, operating system, device identifiers | Automatically on Platform visit |
| Usage Data | Pages visited, games played, session duration, bet history, login timestamps | Automatically during Platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact c555 support |
| Marketing Preferences | Opt-in or opt-out status for promotional communications | Registration and account settings |
c555 collects personal data through the following means:
c555 uses your personal data for the following purposes:
c555 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
c555 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
c555 operates internationally, and your personal data may be transferred to, and processed in, countries outside of Pakistan. This may include countries where our licensing authority is based, where our data hosting infrastructure is located, or where our third-party service providers operate.
Where personal data is transferred internationally, c555 ensures that appropriate safeguards are in place to protect your data, including contractual clauses requiring the recipient to apply data protection standards equivalent to those applied by c555.
If you would like further information about the safeguards in place for any specific international transfer, please contact us at [email protected].
c555 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or our gaming licence conditions. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| KYC and verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from date of transaction (AML compliance) |
| Customer support communications | 3 years from date of last interaction |
| Technical and usage logs | 13 months from date of collection |
| Marketing preferences and opt-in records | Until withdrawal of consent plus 3 years |
When your personal data is no longer required, c555 will securely delete or anonymise it in accordance with our internal data disposal procedures.
c555 uses cookies and similar technologies (such as web beacons and local storage) on the Platform. Cookies are small text files stored on your device that help us deliver a better, more personalised experience.
We use the following types of cookies:
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by c555:
To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [your username]". We will respond within thirty (30) days of receiving a valid request.
The c555 Platform is strictly intended for individuals aged 21 years and above. c555 does not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been registered by a minor, we will immediately close the account, delete the associated personal data to the extent permitted by law, and forfeit any remaining balance in accordance with our Terms & Conditions.
If you believe that a minor may have registered an account on c555 using false information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
c555 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
While c555 takes every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, c555 will notify affected players and relevant authorities in accordance with applicable data breach notification requirements.
The c555 Platform may contain links to third-party websites, services, or content providers, such as game developers or payment providers. This Privacy Policy applies solely to data processed by c555. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policy of any third-party service you access via the Platform.
The inclusion of a link to a third-party service on the c555 Platform does not constitute an endorsement of that service or its data handling practices.
c555 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision.
Your continued use of the c555 Platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way c555 handles your personal data, please contact us through any of the following channels:
If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection or privacy authority in your jurisdiction. We would, however, appreciate the opportunity to address your concerns directly before you escalate to a regulatory body.
Your data is protected, your transactions are encrypted, and our support team is available 24/7. Join thousands of Pakistani players enjoying live casino, PSL cricket betting, slots, and crash games — all in PKR.
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